Sol Creative Foundry respects your privacy and is committed to protecting your personal data in accordance with UK GDPR and the Data Protection Act 2018.

 

1. Who We Are

Sol Creative Foundry
Operated by: Sol Creative Foundry Ltd
Registered in England & Wales
Email: sneh@solcreativefoundry.com

We are the data controller for the purposes of UK data protection law.

 

2. What Personal Data We Collect

We may collect:

• Name
• Email address
• Telephone number
• Billing address
• Booking details
• Studio membership information
• Payment confirmation data
• Any information you submit through forms

Payment details are processed securely via third-party providers (such as Wix Payments or Stripe). We do not store full card details.

 

3. How We Use Your Data

We use your information to:

• Process bookings and payments
• Respond to enquiries
• Manage studio agreements
• Send confirmations and service updates
• Send marketing emails (if you opt in)
• Comply with legal and accounting obligations

Our lawful bases for processing include:

• Contract (to provide booked services)
• Legitimate interests (to operate and improve our services)
• Legal obligation (for tax and accounting records)
• Consent (for marketing communications)

 

4. Marketing Communications

If you opt in to receive updates, we may send:

• Event announcements
• Studio availability
• Open calls
• Community updates

You can unsubscribe at any time using the link in our emails.

 

5. Data Sharing

We may share your data with:

• Payment providers
• Accounting services
• Booking platforms
• IT and website providers

We do not sell your personal data.

Independent workshop hosts, where you have booked a session they are leading, so that they can prepare for your attendance and respond to any access or allergy needs you have told us about

 

6. Children's Data 
Where you book a children's session, we collect the child's first name, age, and any allergy, medical or access information you provide. This is used only to run the session safely and is shared with the practitioner leading it. We keep it for the duration of the booking and for 12 months afterwards, then delete it. Bookings are made by a parent or carer, who provides consent on the child's behalf.

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7. Data Retention

We retain personal data only as long as necessary for:

• Fulfilling bookings or memberships
• Legal or tax requirements
• Resolving disputes

Financial records may be retained for up to 6 years in line with UK tax law.

 

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure (where legally possible)
• Restrict processing
• Object to processing
• Withdraw consent at any time

To exercise your rights, contact:sneh@solcreativefoundry.com.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

 

9. Cookies

Our website may use cookies to:

• Enable booking functionality
• Analyse website traffic
• Improve user experience

We use essential cookies to make the site work, including bookings and payments. With your consent we also use cookies that help us understand how the site is being used. You can accept, reject or change your cookie preferences at any time using the cookie settings on our website.

Full detail is in our Cookies Policy.

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10. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always appear on this website.